At NUNUMO, we are committed to delivering our premium children’s apparel to your doorstep as efficiently as possible. We specialize in serving families across the United States and Europe, ensuring that high-quality fashion is accessible no matter where you are located. Each order is handled with the utmost care, from our warehouse to your home.

Shipping Rates & Free Shipping Offer

We believe in transparent pricing to help you shop with confidence. To provide the best value for our customers, we offer a free shipping threshold for larger orders.

• Free Shipping: All orders totaling $69.00 USD or more qualify for Free Standard Shipping.

• Flat Rate – United States: For orders under $69.00, a flat shipping fee of $8.99 per order will be applied at checkout.

• Flat Rate – Europe: For orders under $69.00, a flat shipping fee of $7.99 per order will be applied at checkout.

Estimated Delivery Timelines

Our delivery times are divided into two phases: processing time and transit time. Once your order is processed (typically within 1–3 business days), the following transit times apply:

• Europe: Most orders arrive within 8–12 business days.

• United States: Most orders arrive within 12–16 business days.

Please note that these are estimated windows. While we strive to meet these timelines, delivery dates are not guaranteed.

Important Exceptions and Potential Delays

While we do our best to ensure timely delivery, please be aware that certain external factors beyond our control may lead to extended shipping durations. We appreciate your patience during the following periods:

• Peak Seasons & Shopping Events: During high-volume periods such as Black Friday, Cyber Monday, and the Holiday Season, courier networks often experience heavy congestion. Please allow for additional transit time during these weeks.

• Public Holidays: Shipping carriers do not typically operate on national holidays in the country of origin or destination. This may add a few days to your estimated delivery date.

• Extreme Weather Conditions: Natural disasters, severe storms, or extreme weather events can disrupt transportation routes and safety protocols, leading to unavoidable delays.

• Customs Clearance: For international shipments, occasional spot checks by customs authorities in European countries or the U.S. may result in minor delays that are outside of our brand’s influence.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your unique tracking number and a link to monitor your package’s progress in real-time. Please allow 24–48 hours for the tracking information to update after you receive your notification.

Address Accuracy

To ensure successful delivery, please double-check your shipping address during checkout. NUNUMO cannot be held responsible for orders delivered to an incorrect address provided by the customer. If you notice an error after placing your order, please contact our support team immediately.

Contact Us

If your order has not arrived within the estimated timeframe plus an additional 5 business days for buffer, or if you have any questions regarding your shipment, please reach out to our customer service team. We are here to ensure your NUNUMO experience is smooth and satisfactory.